Subaru Has A Disinformation Problem

Vol. 10

Subaru has a pattern of communicating inaccurate, incomplete, or misleading information about its products. In a best case scenario, this fails their customers because it doesn’t allow them to learn how their cars work, then go onto to get the most out of them. In a worst case scenario, this puts their customers’ lives at risk by encouraging them to rely on their vehicles in inappropriate circumstances. 

I hate that I have to the be the one to say this. I’m a former Subaru owner, and routinely recommend vehicles like the Crosstrek, Forester, Outback, and Ascent to my readers. I think Subaru makes really good cars that combine a lot of value, with just enough bad weather and dirt road capability to give drivers a really welcome amount of versatility. But, with the release of its new Wilderness range of vehicles—which supposedly add some more off-road capability—I think it’s also worth highlighting the ways in which Subaru presents disinformation about its products. 

Roof Rack Load Capaci…